Job Opening: Sales Coordinator - Milpitas

Job Opening: Sales Coordinator Company: Advantech Corporation / Milpitas Company Description: Founded in 1983, Advantech is a leader in providing trusted, innovative products, services, and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, embedded systems, automation products, and global logistics support. Industry: Computer Hardware Job Title: Sales Coordinator Job Function: Sales Operation / Administration Employment Type: Temp to Perm (Full-time) Job Description: This position will report to the Director of Sales. Responsibilities includes – but not limited to –: • Review and process all purchase orders, provide service to customer and administrative assistance to the sales force (example: lead time, inventory status, copies of invoices etc...) • Responsible for communicating with various divisions within the organization including Accounting, Production, SCM/Peripheral Trading, Logistics, RMA, etc. • Maintain regular understanding of customer account aging. Assist with collections, tax exemptions, review and verify any potential fraudulent credit card information, and issuing credit memos. Coordinate with the Sales and Accounting with regards to credit release when credit issues/concerns exist and/or prevent shipments • Ability to manage multiple projects and work independently on several different tasks simultaneously, setting priorities while ensuring completion of tasks under minimal supervision. Must be able to offer assistance and suggestions to sales and customers for problem resolution • Issue repair RMAs, credit RMAs, and Cross-Shipments, respond to service request inquiries, follow through in obtaining PO’s for all out of warranty RMA’s. Liaison between RMA department and customer. • Assist in any miscellaneous tasks/projects assigned to you Requirements: • Background knowledge order processing, SAP and CRM is a plus • Must be detail oriented • Ability to communicate effectively in written and oral format • Ability to multi-task and establish priorities • Must be capable of producing results independently with minimum supervision • Bilingual in Spanish/English is a plus Compensation: • $14-$18/hr DOE. To apply, please send your resume to nghia.dinh@advantech.com