IT Support Technician

Posted 2/12/2014 | Needed ASAP

This is an opportunity to be part of a growing business, in a full-time entry-level position with a small IT consulting firm. We are seeking someone who is flexible and wants the opportunity to grow with this dynamic company. As the firm grows and your competencies expand, responsibilities will change and there will be opportunity to advance.

We are looking for someone who is disciplined and willing to follow procedures, while also having a strong desire to help establish more effective processes and contribute other improvements. With a rapidly changing landscape, we seek people who can learn and apply best practices in manner that effectively meets the clients’ needs.

Kishiyama Consulting has been providing IT services to small and medium business for over 10 years. We have grown through our client referrals which often cite the high quality of our skills and customer service. We have enjoyed a stable working environment because of our ability to support a diverse business base.

The successful candidate will possess the following qualities:

• Excellent listening and communication skills
• Self-initiative
• Detail oriented

Desire to learn both the business and technical requirements of the clients

• Service oriented work ethic
• Fast learner

To qualify for this position, the following skills are required:

• Proven competency at prioritizing tasks and work
• Excellent people skills
• Ability to support and communicate with people with varying levels of technical understanding (listening,
• explaining in appropriate detail, good writing skills, follow-up, patience)
• Problem solving skills
• Determination to complete tasks and meet deadlines
• Knowledge of Windows environment, multi-platform environments, networking, hosting, cloud/webbase
• solutions and supporting mobile devices. Although the existing client base is heavily a Windows
• environment, it is expanding to include support of more complex and diversified networking solutions,
• hosted solutions, mobile devices and web based solutions delivery.

Other Requirements:

• Two years of technical training or equivalent experience in server, network and/or desktop support Certifications in any of the following will areas would be given extra consideration:
• Microsoft
• Cisco, Sonicwall or other network related tools
• VMware

Compensation:

• Hourly Wages
• Benefits*
• Training**
• Bonuses and/or Promotions commensurate with performance**

* Following probation period
** Per company policies and procedures

To apply, submit your resume to:
recruiting@kishiyama.com