Lead Dispatch Representative
Division: Western AOnline
Reports to: Director of Global eBiz Development
Primary Function: Customer Service / Telemarketing
Major Responsibilities:
This position will report to the Lead Development Supervisor and Director of Sales. The incumbent’s responsibilities are as listed:
- Develop leads and present orders for products and services over the phone.
- Develop sales script to use when calling prospects.
- Perform various calling campaigns as coordinated by the marketing department.
- Develop lists of prospects from industry directory, trade show attendees, trade magazine subscribers and our in-house CRM database.
- Prepare reports to team leader summarizing sales activity.
- Various other tasks that may be assigned by the direct supervisors.
- Outbound calling/customer service experience.
- Ability to communicate effectively in written format and oral presentations.
- Ability to multi-task and establish priorities.
- Possess basic knowledge of computer hardware.
- Must have ability to exercise independent judgment to deal with prospects' issues.
- Must be capable of producing results independently with minimum supervision.
- Must successfully complete department orientation and any pre/post-employment testing.
- Fluency in Spanish and English preferred.
- High School Diploma
Compensation:
- $14-$17/hr DOE.
