Tellers- Bank of America Posted 4/30/14

Tellers Bank of America Alameda County & Contra Costa County Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following: • Ability to work within established policies, procedures and guidelines • Identifying customer needs and referring financial products and services • Consistently seeking to delight our customers and delivering exceptional customer service with a positive attitude • Building customer loyalty; establishing customer relationships through courtesy and friendliness, including addressing each customer by name • Contributing to a positive team environment in the banking center through team-work, team spirit and coaching • May be required to work Saturdays and or extended hours Qualifications / Required Skills: • Minimum of six months customer service experience • Ability to work effectively as a team member • Strong oral and written communication skills • Ability to respond and assist customers with inquiries and/or problem resolution • Careful attention to detail and time management • Pass teller pre-employment assessment Desired Skills: • Minimum of six months cash handling experience • Previous experience with cross-selling, up-selling, and/or referring products • Ability to identify customer financial needs, goals and objectives • Proficiency in basic computer skills • Previous banking/financial services/teller experience For career opportunities, please visit our website to view open positions and apply online: www.careersbankofamerica.com