IT Business Analyst 01-29-14- Needed ASAP

Contract Position: IT - Business Analyst- San Ramon, CA- 01/29/2014 ASAP Work Location: San Ramon, CA Contract Duration: 9 Months to start Hiring Manager will review resume this Friday Send Resumes to: ycsun@aol.com Overview: As a member of the GIL Systems team, you’ll be providing technical and business analysis support for the GIL Applications that manages Company’s desktop and server environment on a global scale. The GIL Systems Business Analyst will work with IT customers and design teams, as well as San Ramon and offshore development teams to define, design, document, and implement business processes and solutions that assist in hardware, software, and service life cycle management. The position requires strong business and data analysis experience; a technical background in Web Development and MS Windows Architecture would be extremely helpful. This person will need to be a quick learner and a self starter who is willing to jump in and start learning about the applications on their own after a short training period. There is the possibility that the position may be extended into a longer term assignment. Position details: • Work with IT Design teams and Company disvision customers to define, design, document, support, and implement business processes and solutions to assist in asset, software, and service life cycle management. Act as a liaison between stakeholders and the development team. • Create business and functional specifications for global systems managing Company’s GIL desktop and server assets. • Provide operational and business analysis support to the GIL applications. • Analyze, prioritize, and troubleshoot production support issues. • Participate in application and data quality user testing, including test plan and test script development, execution and defect tracking. Coordinates Change Acceptance Testing with the global community. • Develop standard and custom reports for customer analysis and metrics. Required Qualifications: • Experience with writing business requirements, process flows, functional and technical specifications, test scripts, and end user documentation. • Strong data analysis skills; experience with writing SQL queries in Oracle to retrieve data for analysis and reporting purposes. • Experience working with customers and developers to troubleshoot applications. Proactive, positive attitude team player who thrives in a fast-paced environment. Enjoys multi-tasking and working as a liaison between various cross-functional teams and the IT organization. • Strong written and oral skills. • Strong customer-centric orientation. Builds and maintains good relationships with customers. • Proficient with Microsoft Office; strong Excel skills are important. • Ability to effectively plan, schedule, and manage work activities to deliver operationally excellent, reliable, and cost effective solutions. Bachelor’s degree in Computer Science or Management Information Systems is preferred or equivalent experience. Preferred Qualifications: • Knowledgeable on the Application Development Lifecycle. • Business Analysis training or equivalent experience.